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send me the link to the video. removing the battery should make the DVR forget its config, pressing the reset button could be the equivalent of removing the battery. After the reset did you have to add the camera again?

Send a picture of the DVR(?) rear view where the cables connect.

@RexTheRunt, Summary for Dan below, add correct as necessary. @Dan, Looking at the attached image there are no cameras to select from the drop down box, this may be why the perimeter detection can't be enabled. Hikvision confirm it is a European model. Cameras are connected to the NVR rear...

J, The ethernet interface (RJ45 socket) is always active and can be used to connect your cameras to the router. Will your camera ethernet cables connect to your router LAN ports or will you go via a switch? David

after you click Quick Set are all the settings restored? If so, is there an option to "always use these settings"? Could you post screenshots of the system menus and any advanced settings? We could be looking at a factory reset, do you know the admin password for the camera? David

looks ok, can you post the network settings?

that surprises me. @Dan I thought the K series NVR supported smart events? David

I'm not sure what it means in this context, I think it is related to the cloud connection. No-IP is fine, are there other options? For NTP make sure the DVR region and timezone are correct. Enable daylight saving. check enable check custom NTP IP 193.150.34.2 port 123 update period 1440...

yes, reserve the IP addresses for the DVR and camera, make a note of them. send a screenshot. On the DVR go to the network page and enter the info needed, send a screenshot if you want. we'll sort out port forwarding later, baby steps... Need to setup on.... DVR setup NTP add your DDNS...

can you find a setting to disable the startup wizard? maybe under system.... David

looks good.

good luck, let me know how you get on. David

Do your cameras have external rj45 Ethernet connectors That are on all the time? David

@sue, I'm assuming the cloud and DDNS info is from the previous owner. Cloud disable (uncheck box) save DDNS disable delete existing data save. You may have to click the drop down box to the right of DDNS Type and select None, then save I forgot to flag the UPNP setting. Disable that and save...

Hi Sue, Yes they do. Have you setup any connections to the cloud? See my attachment, can you post screenshots of the settings for the two I've highlighted? Click the edit "pen" on the righthand side of each. David

You've only did a partial factory reset, let's see what Hikvision say. The NVR firmware (old / new) are strange, the version numbers and dates are odd, Hikvisions firmware administration is terrible. David

When you upgraded the camera firmware did you use the NVR virtual host interface?

Morning Sue, could you post a screenshot of the problem? The gateway address belongs to your router. From what I've seen it is 192.168.0.1, that is the usual default for a TP-Link Archer C2. David

Try to work direct from the NVR using mouse and keyboard. See this manual , bear in mind the interface shown may differ due to firmware differences. are your cameras connected to the poe ports on the NVR? David

Not sure but you may have to select the camera first to enable intrusion detection etc. What computer and web browser are you using? David