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ptz SD59225u-hni lost function ptz

venum

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hello everyone I updated my ptz but once I entered the firmware the ipcam does not move anymore you have advice on how to solve ???
 
Sorry, we have very little experience with Dahua products - there may be better places online to get help.
 
Thanks for the reply, certainly a wrong firmware but when I reset it doesn't restore the ptz commands
 
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