Problem: Axis P1435 cameras keep resetting by itself

[ronie88]

I have few Axis P1435 cameras on my IP based CCTV network. Cameras are powered by PoE.
I have a static network.
I am having issues that after few days of working some of the cameras keep getting reset to default IP and needs to be reconfigured. It is also seen when some cameras need to be rebooted while maintenance.
Kindly suggest a fix so that the cameras retain their configuration.

 

[Phil]

I think Step 1 would be to check that they are running the latest available firmware.

 

[ronie88]

I think Step 1 would be to check that they are running the latest available firmware.

All are running on latest firmware and isolated from internet

 

[Phil]

Next thought would be is the POE supply adequate?
Is the switch/injector adequately rated?
Have you added something that means it is now at/near the max it can supply?
Typically, if you are borderline for power, they fail when the IR LEDs light-up at dusk.

I would not expect any settings in the camera to change/reset when the power is cycled though.

Probs best to have a chat with Axis Tech Support (their web chat tends to be quite responsive).
Welcome to Axis support | Axis Communications (change region if you are not in the UK)
They will ask for serial numbers etc.

And, if the camera is still in warranty, they are usually happy to serve the end-user/owner directly (unlike some).