I recently moved into new home , how do I gain control of the existing Hikvision system there?

[Fisksam111]

So recently moved into new home with a 3 camera hik connect set up and the previous account holder and home owner won’t unbind or reply to requests to unbind. Is their any other way of bypassing this as getting an answer from Hik themselves is near impossible.

 

[Kyle]

Hi @Fisksam111

The steps in this guide should work for you:

How-to: - How to Unbind a Hikvision Device using SADP on a PC

Unbinding a Hikvision device is not something that is required all that often, in most cases you can do the unbind from within the app. There are though some rare cases when the user does not have access to the Hik-connect account that the device is bound to, for example, if you have purchased a...

www.use-ip.co.uk

You'll need to know the password for the NVR (or each camera if they aren't connected to an NVR) - if you don't know this, then you will need to hard reset the NVR / cameras via their pushbuttons so that you can reactivate them with a new password, which is explained at the end of this guide:

How-to: - How do I reset my Hikvision device to factory settings?

In some cases, you’ll need to reset your Hikvision device to its inactive factory state. This could be if you’re passing the system on to somebody else; if you’ve forgotten your password; or simply if something has gone wrong during the configuration, meaning you need to start afresh. There are...

www.use-ip.co.uk