Hikvision DS-7200 Turbo HD Dvr

[Jonathan hik17]

Hi I just bought this dvr as I got a 4ch one for a mate a few weeks ago and I like it so I got I set his all up on phone with the app got it online and all but my 8ch one keeps going offline and I noticed when I scan the QR it’s saying not valid can any one help with theses problems is it because i had my mates on my app and now mine all help please welcome thanks jonathan

 

[Phil]

Check that your DVR is running the latest available firmware.
If you cannot add it by reading the QR code then please try entering the serial code instead (shown on the product's label AND on the box).
Lots of info here about setting up HikConnect:
https://forum.use-ip.co.uk/threads/hikvision-hik-connect-setup.1144/

 

[anandh]

Hi, How to reset ezviz user name and password.pls help me.....

 

[bits]

Hi, How to reset ezviz user name and password.pls help me.....

For username you can just use the email address you created the account with, for password select the "forgot password" option on Ezviz website and enter the email address ou created the account with, they will email you a password reset link.

If you can't remember the email address you created the account with and you have a device (DVR) linked to the account you will have to contact hikvision to remove the device from your account.