I'm using IVMS 4200 3.20.10 client with my Hiklook NVR which is basically a Hikversion recorder. I've just installed the software on a laptop and am trying to connect to my box so I can view my cameras. However, I seem to be having problems adding it to the programme. If I go into maintenance and management and click "online device" I can see the box at the bottom of the screen. I've tried clicking add and entering in the password and username but I'm just getting stuck and I don't know where to go from here. If somebody could point me in the right direction I would be very grateful.