Any way to stop iVMS-4200 from logging out (after locking Windows)?

[Ade]

Hi,

Since upgrading to ver 3.1 of Hikvision's iVMS-4200 software, I've noticed that the application logs me out after I've locked my Windows PC and then returned to it. I check the auto-login option but that doesn't make any difference.

Does anyone know how to prevent it from logging me out?

Thanks

Ade

 

[StewartM]

Are you logging in with the Super User account?

Click the drop down next to the logged in user and make sure it shows 'Disable Auto-Login'. If that option is displayed it means auto-login IS enabled (it could be more intuitive). I'm using Windows 7 and if I lock the PC and log back in, IVMS-4200 doesn't prompt me to enter my credentials again. Can't vouch for Windows 10.

 

[Ade]

Thanks Stewart for your reply. I am using the SuperUser account and Disable Auto Login is shown in the dropdown as per your post. Maybe it's a Windows 10 thing then

 

[StewartM]

Might be. Wonder if UAC is causing it.
Long shot but try this:
Type UAC in the search field (right-click the Start button and choose Search.)
Click Change User Account Control settings in the search results.
To turn UAC off, drag the slider down to Never notify and click OK.
Reboot and load iVMS.
If that doesn't make a difference revert the setting.

 

[Ade]

Finally found a workaround. If I 'X' out of the Welcome screen (where it prompts for the login), and then launch the software again, it auto logs in. Strange, but it works!

Thanks