ptz preset

Am part of a team and several members who use iVMS-4200 on laptops are reporting that whilst the Presets are loading, there are no Call buttons loading to access them! A temporary 'fix' has been found which is to create a new preset, edit the title, save it and refresh, then the Call Button...

Hi all, So we have a couple of Hikvision DS-2DE4A425IW-DE PTZ cameras on the network (and if useful, the NVR is Hikvision DS-7732NI-I4). These are working fine themselves, but the issue comes with the Hik-Connect App (Android for all the below if that matters). I am the "site owner", and I can...