mac

After this morning's email correspondence with a Hikvision UK tech support agent, I have jumped off a bridge and will never buy another product from them. Mac owners beware. I have been reading the documentation for the new DS-KH9510-WTE1 and DS-KH9310-WTE1 indoor video intercom stations and...

Milesight have recently released a version of their popular CMS for Mac users, we know there are a few Milesight/Mac users out there that have had issues with Milesight cameras/NVRs on MacOS so hopefully with the introduction of this simple and easy to use free software the operation of a...

We have had several customers and forum users reporting problems running iVMS-4200 since updating to MacOS Catalina (10.15), the reports have varied from some saying the software runs ok but does crash unexpectedly to others saying the iVMS software does not work at all. If you have G1 cameras...

A few weeks ago Milesight released a new version of Smart Tools for Mac users, upon first installing it we noticed a number of minor problems so we didn't initially share its release with you the forum users. After a few weeks back and forth between us and Milesight trying to fix these initial...

We have seen a handful of people post here on the forum saying that they can't find the box to enter their encryption key when using iVMS-4200 on a Mac, we helped a customer with this today and it would appear that there is no way to enter the encryption key on the Mac version of the 4200...

This is a short post in response to a little glitch we have seen popping up with some customers systems, when the customers come to log in to their camera or NVR using Safari they find the configuration/settings menus either crushed together and unable to click on any links or they find no menus...

Now for most regular Mac users, the ability to screenshot is a basic skill they all know how to do and when we provide technical support we often ask customers to send us screenshots to give us a better understanding of their problem, but with some less tech-savvy customers when we ask for a...

In this small guide, we are going to take you through the steps of finding the IP addresses of your router and your Mac, as well as a few other little bits of useful knowledge about IP addresses. Step 1: Click the search bar at the top right of your screen and search for System Preferences...

As we have already mentioned in other posts on this forum Milesight is not yet fully compatible with Apple Macs, Milesight cameras can be accessed and viewed using the Safari browser but without a Mac compatible utility like Smart Tools it is not easy to setup and manage a multi-camera system...

Click the below link to access and download the latest Apple Mac plugins & software: Overseas website (China) HikVision plugins for Apple Mac / Safari European Portal: Mac Plugin: Web video component for Mac OSX IVMS-4200 (choose the latest version for Macs) IVMS-4200 Video Management Software...

Hi all, Just a quick update to let you know that currently there seems to be an issue with some versions of OSX and Safari that are causing the Live View and Playback of a Hikvision NVR to fail when connecting to it via Safari. When attempting to initiate either, an error message will appear in...

Hikvision Plugin for Mac OS All IP cameras require a plugin to display their video stream in a web browser, and normally this poses no issue. The browser and camera will prompt you automatically to download and install the plugin when you try and view a live feed or, if you already have done...

How to Activate and View a Hikvision Camera on a Mac Typically, support for surveillance cameras on a Mac is quite limited. Many manufacturers limit their camera's plugins to only work with Internet Explorer, and video management software is often not developed for or compatible with Mac OS. In...