indoor station

Hi, I have a DS-KH6320-WTE1 indoor unit along with a DS-KV8113-WME1 outdoor unit. When I ring the bell outside, I can answer the call, unlock the gate with the indoor unit. I can do the same in the app when it rings. When I want to unlock the outdoor station with the indoor unit, or make a...

Hi – I recently added a Hikvision doorbell and indoor station (DS-KV6113-WPE1(C) and DS-KH6320-WTE1). This adds to a system including a DS-7616NI-I2/16P NVR and 10 various Hikvision cameras. The doorbell is set up and rings through to the indoor station. All the other cameras are also added to...

As it says in the header, I need somebody to set up my Ax Pro with 2 door stations and door camera in Camberwell, SE London. Can anyone here do it or recommend a local supplier. I have tried but failed entirely :-(

Hi, I would like for some help regarding the indoor station for an electric gate setup. I have installed a pro series modular door station to an electric gate (NICE robus 1000). This is running via a cat 6 from the gate to the inside of the house (approx 18m). I am now looking at which...

Hi I'm planning to get a hikvision indoor station and a door phone station. I don't have any experiences with them but I think I know their basic functionally. My client needs when a call button is pressed on the door phone station, it will call the indoor station, but if the indoor station...

I have a DS-KH8350-WTE which doesn't always boot up correctly. As soon as it's plugged in, it begins to ring and the screen flashes alternately red, green and blue. I haven't figured out what makes it stop but, if it does before I get bored, it boots up. I'm new to this kit so I'm confused why...

Hi, I have two ds-kb8113-ime1 configured with an ds -kh6320-wte1 screen. The settings were made and redone, placing a ds-kb as main and another as slave (both as villa door station), the screen and the slave added in the "device management" tab in the main ds-kb and with fixed ips. The big...

Hi, KD8300 -IME1 and KH-6320-WTE1 Can the outdoor station support dual keypads? Say one on the inside of a gate, and the second on the outside. Then the pin is used to open the door from either side? Also, what is the TF card used for in the indoor station? I don't have a TF card in the...

After this morning's email correspondence with a Hikvision UK tech support agent, I have jumped off a bridge and will never buy another product from them. Mac owners beware. I have been reading the documentation for the new DS-KH9510-WTE1 and DS-KH9310-WTE1 indoor video intercom stations and...

We have recently had some customers ask us what the limitations surrounding the number of mobile devices that can be connected to Hikvision Door Stations. Indeed, it is key information to have, which is not that readily available, when considering one of these systems. We, therefore, thought...