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Thanks guys - your analysis was perfect. It was caused by an issue with the smart plug I had it connected to so that I could measure power consumption. Looking through the data there was a brief dip at the exact time the abnormal shutdowns happened. Since removal I have had no issues.

I can see nothing odd before a shutdown message

Hi, Just recently installed the DS-7616NI-M2/16P. Everything seems fine apart from abnormal shutdowns. Had 2 already today, and 1 yesterday. Firmware is V5.03.010 build 240606 Any thoughts? Thanks

Thanks Dan, Order placed :-)

Thanks Dan, First password used was correct! With the New NVR i assume i just set it up with the same password and the cameras will connect? I have a couple of older camera's that need to be upgraded. What is your recommendation? Are 4MP still the preferred option over 6M and 8M for image...

A mix of 2CD2335FWD-1-4 2CD2346G1-I 2CD2546G2 - IS

Hi Dan, Thanks for your reply. I'm not sure whether i can remember my log in details - and unfortunately the NVR has completely failed so won't boot up. How would you recommend i proceed? I do have a POE switch so could power the camera's without the NVR THanks Andy.

Hi All, I have had the DS7616NI-I2/16P running flawlessly for over 8 years. Today i noticed that the fan noise was fluctuating along with a click that sounded like a hard drive parking. No HD errors were being reported. Thinking it might be a failing hard drive, i powered down with the...

Thanks for the update Dan.

Hi, Ive just upgraded one of my cameras to the 2CD2546G2. Current version is 5.5.135 200608. Im trying to upgrade to the 5.5.150 200927, but i get a firmware mismatch error. I notice that this variant was not on the change list........ Do i therefore have the latest firmware? I have been...

Thanks. Unfortunately I can not do that. The work profile blocks changing this setting hence the reason I can’t install it.

I’m talking about android

Any alternative apps someone can recommend cause at the moment I'm stuck as not able to install apps from unknown sources.

This is a real pain. I’m now unable to install the app as my company restrict side loading apps from unknown sources.. So basically I’m unable to remote view my cameras? Any alternatives?

It’s not an option you can change it’s built into the operating system. I have a note 9 running Android 9. I opened the post to get help not debate about the os.

It’s in 9 as well. I’m surprised you get instant notifications if your phone has been untouched for an hour - and not plugged into the charger.

That is not correct. Doze is very much a part of Android 10.

The only solution is to disable doze mode using adb. The only solution would be for hikvision to change the notification priority so that it is not affected by this stupid power saving scheme.

I use this to adjust the frame rate during an event. Constant recording is set to say 8fps which increases to 12fps during an event. Max bitrate is also increased. Not sure how much disk space this saves, but every little helps :-)

i also reported this several months ago. Like Phil says, it doesnt seem to be causing an issue. Hikvision DS-7616ni-i2/16P NVR POE Issue - "PoE Power Overload"