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Hi there I think we are having the opposite issue! I came across your thread while looking for a way to pin the door unlock icon to the home screen. Is that what you were able to achieve (without wishing to)? When I completed the firmware upgrade on my device I found the option to enable and...

I have successfully set up the DS-KH6320-WTE1 with the door station. When using the mobile app (Guarding Vision) I can unlock the door without opening the live feed by pressing the padlock icon shown in the screenshot. Is there a way to enable a similar function on the indoor station? I would...

Did you get this resolved? I have a similar issue. I connected my pushbutton to alarm input 1. It plays a dingdong sound when pressed, but no display on the screen to tell me what has happened, and no push to the mobile app or the indoor extension station.