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Just to add as well, we also have a duckdns login via my gmail account if that means anything.

Hello! I was wondering if someone can help me. I have a Hikvision CCTV camera system. We upgraded our internet plan and the router has been changed. The cameras are able to be seen via the NVR screen but we can not view them on our apps anymore virtually. Apps that were being used were IVMS 4500...