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OK, thank you for your help

I am no further along with the issue, i dont want to downgrade as everything works apart from the tags that I don't really use. If a firmware update comes out and I upgrade I will test it again and let you know. Thanks for all the help

Hi, yes added to Hik-Connect app, its an admin account and the only one, not a shared system and I did the install. Version 6.7.351, android phone running android 14. It also does the same using a PC connected to the hub using windows 11, firefox, edge and brave browser all at the the latest...

Hi, I have an AX Pro alarm system DS-PWA96-M-WE V1.3.0 build 241224 and I am unable to add the three tags that came with the system, it the hik connect app the add button does nothing and using a web browser the add tag is greyed out (see the attached picture) I might be adding the tags in the...