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Hi, I read with interest your issues as i have the same model. I stumbled upon this forum and decided to sign up. Have you seen my thread here - Firmware - Hikvision DS-7608NI-E2 / 8P NVR firmware update? I was able to update the firmware successfully. I contacted Aus support who were no help...

Cameras are updated to V5.6.6 Build 210625 and NVR updated to V4.61.030 Build 240123. It's good to know there are people in the know willing to help amateurs like me. Thanks again much appreciated.

Thanks for your help. A bit of a haul but I've managed to install all the firmware updates, and all appears well. How do you keep on top of the latest firmware when it arrives? The next step is to attempt the camera firmware update. They are currently running V5.5.0 build 170725. Using one of...

Woops. Switch to main solved that issue

The good news is the update to V4.1.10 build171107 worked. One slight issue so far is one camera not displaying in split screen. I have 5 camera's so I have a 3 * 3 split. It does display just 1 view. Do we go further or leave it at that?

Thanks for the quick response. What's the out if things go wrong? I have located a copy of the firmware V3.4.95 build 170626.

Well. I'm just about to go down the same road. I have a DS-7608NI-I2/8P current firmware V3.4.95 build 170626. I contacted Aus support today. No help what so ever. When I quoted the serial number I was told it was a chinese unit (region) and that they did not support it. Bugger me, isn't that...