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any solution?

From it's web portal I can see it's offline. So I think via IP. Yes it is connected to indoor all in one station (details below) and it is working. The main problem is when someone bell the door from outside I can not see from my app because it is offline on hik-connect. 1-) OUTDOOR STATION...

hello, My home's garden electric door unit is DS-KV8113-WME1(B). It is connected to my system working good. However suddenly it became offline on Hik connect.

updating is asking a PIN code

Hello, Good news!! I had a new test with a real zone camera, a real distance from the Alarm module. It's working. Please let me know if I should still update my alarm panel. If we are going to accept our test result is correct, I would like to inform you about the connection between the...

Hi, Additionally, I made one more test once again with the previous 5.5m cable with the same settings: worked! First triggering has taking a bit longer time after installing longer cable. 2nd time, I was armed and walked in the armed zone. Alarm acted/waken up immediately. Now with the same...

The testing cable length 50-60cm Alarm model: DS-PHA64-LP Serial number: DS-PHA64-LP20230802AAWRQ27293812WLU Firmware: V1.0.5 build 240329 Web firmware: V5.1.4_R0501 build 240111 I haven’t upgraded yet. Please read the result below and let me know how we should proceed. Testing: 1) I set the...

hi, good morning. I'd like to inform you that the length of the cable I use is about 5.5m. Even so, do you want me test with shorter cable? Besides, I want to make sure that I have connected the camera's alarm output wires to the correct place on the alarm panel. which cable should be connected...

Settings Camera’s web portal: Intrusion detection is ENABLED, Detection target: HUMAN I decided to connect Alarm out1A to Zone4 and “Alarm Out 1B” to a related com port. From the mobile app, I added the related camera as network camera to alarm system and a new device as an “other detector”...

I am asking just to clarify: should I remove 2K2 resistance from panel z8 connection point as well?

for the 2x0.75 cable coming from the camera's alarm output, I connected it to zone 8. As far as I know cameras alarm outs NC. I setwiring mode as SEOL and choose 2.2k resistance.

I have simir issue. would you please tell me how did you wired your cameras with alarm system?

Hi, I am looking for an answer how to : When I activate my alarm and walk into the view of one of my cameras, the alarm system triggers, as expected. would you please explain me how did you succeed? I have below systems: Alarm: Hikvision AX HYBRID PRO DS-PHA64-LP Cameras: Hikvision Acusense...

Hi, I have below systems: Alarm: Hikvision AX HYBRID PRO DS-PHA64-LP Cameras: Hikvision Acusense DS-2CD3T46G2-ISU/SL NVR: Hikvision DS-7616NI-K2 / 16P Infrastructure: all cameras connected directly to the NVR 2x0.75 cables are drawn from the alarm output each camera to the alarm module. We...