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sorry last post. I've set up the hik-connect for remote access via mobile quicker than i first thought. I just had to enter the encryption / verification code found on platform access tab. I've never had to do this before but better security for it. Everything is working back to how it was and...

ignore the above i've installed the plug in, refreshed page and its now working. brilliant....ticking each issue off. Now for the hik-connect. Any advise you can provide please message back to get this working again. I'll also see what articles are on the forum to assist me

just to update Dan. I've managed to reset all the cameras bar one which at the roof of the house so would need a ladder manually reset at the camera like ive done with the rest. I can see connect directly to the NVR and get view of the cameras however using the ip/browser I get a Live Failed...

Thanks Dan. I've attached pictures of the what the IP channel is showing. The cameras appear offline, and when i click on the individual IP address url's for the cameras i get a unable to reach host. I think you maybe right about the camera upgrades part but i think right now we need to get...

Hi Dan, thank you for a prompt response. I'm sure my issue is something simple (fingers crossed). I cant remember the exact models for the cameras (you can look at my account via my email address and see the cameras I'm using but I think they are these models: Hikvision DS-2CD2145FWD-I 4mm 4MP...

Hi Use-IP. I wonder if you can help. Everything has been working fine with my system until i upgraded my hikvision nvr to the latest firmware today. I've attached a screenshot of my hardware and the firmware details together with a view of the what i see when i Live View. I suspect the problem...