Search results

Okay, so here is my conclusion. Over a year ago I lost Hik-Connect access when I went from a higher firmware to a lower one. I tried everything, like going lower to higher. During this period, Hik support in Ireland tried to remove my black listed NVR from the Hik-Connect portal, they tried 3...

Thank you, its not often I get detailed accurate responses on this forum.

You have been extremely helpful and it is much appreciated. One final question, if I use the video settings the same on both cameras but had set up the events differently, like for example, on one camera, I had Line crossing enabled through NVR 1 and then on NRV 2, I had Motion only enabled...

Yes I could do that and purchase an additional POE switch. But would there not be a conflict on the cameras, since when teh video settings are done for the camera on both NVRS, the latest would overwite the previous NVR settings and possible othrs when setting up standards and smart events...

Good morning, that is not actually a solution. Since I would have to disconnect the cameras from the remote NVR and then port forward them directly connected from the remote router. That means I have lost the ability for the local remote NVR to record. Although I also record the streams on my...

Hi I have the NVR DS-7732NI-M4-24P and yes I have checked System-Maintenance-Time Sync Diagnosis. With regards to ivms420, I do not use that and the time sync is taken from the NVR from there.

Funny enough, that is exactly what it was before: Preferred DNS server = "your router gateway ip" for example 192.168.1.1 Alternative DNS Server = 8.8.8.8 I then changed to: My Preferred DNS server = 8.8.8.8 Alternative DNS Server = 1.1.1.1 so both of the above do not work. For some reason...

Hi Phil I am in the UK and already tried litedev.eu.hik-connect.com, pinging this fails.

Can someone please provide a complete list of Hik-Connect servers. Need to find one that works for me. The defaults do not work for me.

On my NVR DS-7732NI-M4-24P, on the the 'Time Configuration' part, I can choose between the following NTP Servers or put my own one in: time.windows.com time.google.com time.apple.com My Preferred DNS server = 8.8.8.8 Alternative DNS Server = 1.1.1.1 When I choose 'time.windows.com' and press...

Hi Kyle, Thank you for checking and getting back to me.

Currently I have a master 'NVR - DS-7732NI-M4-24P' that I use from a different location. I remotely connect the 'DS-E04NI-Q14P' to it by adding its IP address to the master NVR and then selecting the 2 channels I want the Master to add. This works perfectly, allowing the 'DS-E04NI-Q14P' to...

Hi, just to give you some feedback, I have had the 'DS-E04NI-Q14P' for a little while now and the following are the advantages and disadvantages of it: Advantages Very small footprint, like a 5 port TP link Ethernet switch in size by comparison, so very easy to hide. No fan, so completely...

On my NVR - DS-7732NI-M4-24P I have the latest firmware 'V5.02.006 - Build 240407'. On the Web client for the previous firmware 'V4.61.430 - Build 231123', under 'Live View Settings', there was a 'More Configure' button. see attached screen shots. This button has disappeared from the new...

Like most Hikvision NVRS, the DS-7732NI-M4-24P offers 3 export types directly from the NVR GUI. These are as follows: Default MP4 AVI Default: On my previous Hikvision NVR, the Default would export Video / Audio and VLC information that was playable in Hik's own VSPlayer. Or playable in any...

It is my understanding that the IOS Hikconnect app only supports Push Notifications if the device has been set up through the Hikconnect cloud itself. In other words the Hikconnect cloud is being used as the DDNS? There is no way to get notifications using the Hikconnect IOS app, if the device...

I have 2 Hikvision NVRs. Both NVRs using the GUI can export Video with Audio in the following formats: Default - Videos need to be played in VSplayer, overwise there is not sound. MP4 - Video can be played universally on all media player and also sound works AVI - Video can be played...

Thank you for the excellent reply, of course I could always leave a lead in a unused POE port of the NVR and then put my laptop in its subnet range as you described and ‘Bobs your Uncle’. Hik can sometimes overlook simple things, such as not offering 'Virtual Host' and capping the bit-rate when...

I did the following: Left the POE camera connected to the NVR POE port. Removed the Ethernet cable connected from the NVR LAN port. Connected an Ethernet cable from an unused POE port of the NVR to the Router Switch. Used SADP to change the IP address of the camera to the same subnet as the...

Actually, I did not want to change the bitrate on the camera directly on purpose because from experience, the NVR always takes charge. But no harm in trying, I will certainly try that. The only problem is that this mini-NVR has no Virtual Host mode (this has been verified by Hikvision). So, I...