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Quick Update: I chatted with BH Support for 30 minutes today. They kept saying everything should just be under smart events which isn't true. So will be doing a call with Hik Vision support on Monday to see what they say.

Sorry, I read it wrong. I'll try to find the support contact for B&H. Any box to tick to turn on smart events we could find we ticked in the NVR. it was only once I logged into that one camera to turn on VCA features that I now have access. Do you think it would matter the type of NVR it is? I...

Thanks @fullboogie. So you are saying you have to turn on these features inside your camera first before they are usable in the NVR?

Thank you this is helpful! Kinda weird regions treat that different. Do you know if there’s a way to know up front before i buy another camera if smart events would automatically be turned on? Unfortunately these were bought from B&H photo so I don’t have a supplier to talk to.

Thanks Dan. Here's where I am at. (Pictures attached). All of my cameras look like the blank screenshot for smart events except the 1 camera I happened to log into to play with before sending it to the property to be installed. I do remember logging into that camera directly to turn on Smart...

This is with an attached hdmi monitor I know you can login to the cameras with a browser, I just don’t have an easy way to do that since these are located at commercial properties.

Hello, I am new to Hik Vision, but not IP cameras in general. I recently purchased a DS - 7716NI-M4/16P with a few DS-2CD3348G2-LISU cameras. I want to be able to set smart events on the NVR for these cameras without having to log into them. Currently I can only figure out how to setup regular...