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I have three HikVision cameras, bought from use-ip, which have been working perfectly for months. On Sunday one of the DS-2CD2346G2-ISU/SL cameras went offline. I cannot ping it and it's not showing in SADP. It is still powered up via POE because the white strobe is being activated when I...

Thanks for replying @Kyle! What is meant was, is it possible for the light to remain on for the entire period a person is within the smart event detection? For example, I have a 30 second timeout set. Then the light goes out. But if someone is on my drive for longer than 30 seconds, I want...

Hi - How do I get smart event / alarms to show up on the playback timeline in camera? I have a DS-2CD2347G2-LU setup with smart event intrusion detection. It's linked to HikConnect and I receive smart event alerts and recording on the Android app. No NVR. But when I look at the playback time...

Hi - I've setup my DS-2CD2346G2-ISU/SL to trigger the white light on intrusion smart event detection. Works great - very happy! The only problem is that the white light switches itself off after the timeout period (20 seconds), even though the "intruder" is still triggering the smart event...

Thanks @Dan. That's a real shame. It's such a waste having a horizontal perspective for a vertical view along an alley! Unfortunately I don't want to disable the smart event features, they were the primary reason for choosing Hikvision.

Hi - does Hikvision have any plans to enable smart events such as intrusion detection in "corridor" mode? I'm using a 4mm DS-2CD2346G2-ISU/SL to monitor a narrow alley down the side of my house. The "corridor" mode is excellent in focusing on just the narrow section that I need. But I found...

Got it, thanks @JB1970!

Hi - sorry for the stupid question - where do I find the SD Card slot on a DS-2CD2346G2-ISU/SL? On my other Hikvision cameras I unlock the slot on the turret and insert the SD Card. But when I took the cover off the DS-2CD2346G2-ISU/SL all I saw was the speaker?

Hi @Dan - thank you so much! How high up the wall do you recommend I mount the cameras at (1 - front door), (2 - drive) and (3 - alley)? From reading other posts on the forum it sounds like around 2m might be good for face capture, but want to check with the expert!

Hi - our neighbours were burgled over the bank holiday weekend, the third in our street, so I urgently need to install some cameras! Would really appreciate some help from the pros on this forum to make sure I'm buying the right things. I really like the Hikvision range, especially the...