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thanks for that, think I will stay as I am are they killer features in v5?

I’ve not kept up with v5 firmware since I got burnt with some teething issues way back in Jan 2024. I wondered if those who stuck with it could say if a few of my issues were fixed. Would like to try again but dont want to wipe and then have to go back (if that’s still possible?) From prev...

Yeah same. I only noticed it be uase i was trying to put some music on her phone and no space. Looking around saw the hik app using the space and went from there Fixed on hers now too.

oooh, got a result on my phone - in iOS settings, I chose to offload the app and keep its data - so it did its thing, and showed there was still 25gb being used. I then, in the same screen, told it to reinstall the app, and it's installed, and the space is back again! will test on the wifes...

yeah certainly strange. Its my wife's phone and got stuff on there she needs to keep, but I have looked on my phone today, and I have 25gb used with one 5 min video and 3 pictures :) I have saved all the images from my phone now and removed them from the album in the app, and the phone still...

Anyone have a problem with Hik Connect? Looking at the storage on my iOS device, it suggests hik connect is using 127gb of the available 256gb storage. When looking in the album, there are 10 videos and 20 pictures, no where near 127gb! Apart from uninstalling/reinstalling - any idea on how...

I’m not sure it will work. In my example, the HIKVISION protocol was being used between the DVR and NVR. Both devices need to be connected to the router or a switch so they are in the same network as the communication happens over the network

Thanks - If Hikvision are tracking this thread then, could I put in a couple of requests... 1 - Please allow us to make camera detection go full screen for a certain amount of seconds as per GUIv4. Perfect use case for a camera at a front door, someone knocks at the door, camera detects, and...

Glad to see v5.02 is getting some fixes, I downgraded after being one of the first to upgrade to 5, couldn't work with some of the problems. Keen to try again though, could I ask if any uses full screen alarm notification and if that works, I swear It didn't on the first versions of 5? Also...

yep, all recordings and config will be lost (don't ask me how I know!) You can backup the config easy enough and then restore it, but you won't get your recordings back

I have a copy of 4.63.025 for m series if anyone needs it, would need to upload somewhere

wow that seems excessive! What actually happened to the NVR then? won't work at all?

Understand - but don't forget, the M series came with Version 4, and it's been very stable on version 4 - we are talking about an enhancement to what we had purchased already. I still think the device is worth its money, but not when running v5 yet!

was just going to post about the same issue, I did an upgrade from .12 to .15 and got the problem. I removed 12 and 15, did a clean install and a clean setup again just to be sure, and same problem I also have an issue that all my cameras that have Smart events (Line crossing, intrusion) all...

Wholeheartedly agree with all these comments - shocking really. Hik need to sharpen their pencil and get fixing, but I cant seem them wanting to redesign the GUI again so fear we will be stuck with the disjointed menus. After going back to 4.63 (which was a bit of a pain) the restore didn't...

@Dan, if it makes any different, im using a DS-7732NI-M4 without POE (POE happening on separate switched elsewhere in the network)

I think we should get danger money from hikvision for being testers. Grrr lol

thanks - I don't have any cameras directly connected to the NVR, they are on various POE switches

yeah, I tried rebooting after, still the same, it was a clip that had recorded on the new firmware, don't know if that makes a difference (I wasn't playing back anything from earlier today if you get me)

Ive given up and regressed back to 4.63.025 P33d off with the few things I found already, the remote playback has killed it for me. If anyone is thinking of upgrading, my advice is to backup your current system and make sure you still have your old firmware available before you do in case you...