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Thank you JB1970 You were right and I could set up my new password and can now access everything on the NVR monitor. As predicated though the cameras have now lost their link. Does this mean I now need to hard reset the cameras individually? I’ve taken the back off the easiest one to reach...

Ok. Thank you so much for your help

Hmm it’s starting to sound too technical for me! I had to google all the letters you mentioned! We would like cameras but it sounds easier and no dearer just to pull out the existing kit and put in an easy new system in like from ring.

Thank you so much for your reply Dan and for explaining things to me. I did try calling Hikvision support but they just told me to get a local installer out. I tried contacting the one who installed the system for the previous owners as his details were on a sticker but he was really flaky and...

Hello. I’ve recently purchase a house that has a hikvision cctv system installed and I need help accessing it. There are five camera and an NVR. I have never had CCTV before and am not very techy so I really hope someone here can help me please. I’ve downloaded the hik connect app and tried...