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Thank you will look into this

They said the same thing so I’m now not using Hik Connect now

Same thing happened again and said they can't help end-users, I'll try again in a few days maybe 3rd time lucky.

Thank you, I’ll look into that approach.

I could not find hik connect app, so you were able to get this app in the Phillips Google TV?

I own a hikvision door bell model DS-KD8003-IME1 and I’m looking for a replacement that can provide feedback on a Sony TV using Google TV, I would like to see who is at the door when someone rings it. Are there any newer replacements that supports it? I also own display panel model...

I'll try that thank you

Hikvision support are saying I need to go via distributor to get blacklist remove, they won't help end users. They are forcing me to pay a distributor to check and rasise a ticket with them.

Thank you for this, I’ll email them now, thank you again.

Yes

I'm using NVR DS-7716NI-M4 / 16P and Hik-Connect was working fine, then I decided to upgrade the firmware to latest version (DS-7716NI-M4/16P and then everything stopped working with Hik-Connect. I've now put the NVR back to version (V4.61.410 build 221123) that was working before but now...

Thank you for the options

I'm trying to connect my HikVision doorbell model DS-KD8003-IME1 to Amazon Alexa but can't find any support for it, can you please let me know if it's supported? If not which alternative model supports it? The reason why I need it to support Amazon Alexa is so I can use it to notify me when...

I've ordered DS-7716NI-M4/16P with you which 4K camera would be good for highlevel day and night. Is model DS-2CD2385G1-I good or is there a better one even for 8K?

I have PoE for my existing cameras would this still work with model DS-7716NI-M4/16P?

What would be the M-Series model DS-7716NI-M4 or DS-7616NI-M2/16P, or another model?

Thank you for the quick reply, I'll look into those.

I own an NVR model DS-7716NI-SP and would like to know which NVR model I should go for when upgrading to a later model. The key things I'm looking for from the new NVR is: Hik-Connect support 4K support Performance Remote access Need to support doorbell model DS-KD8003-IME1 Need to support...