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just to add to the above - I’ve put the IP addresses back to what they were and if I connect to the switch and type an address in the browser (and log on) I can view all the cameras that way. But still nothing via the app or HDMI

Hi Dan The plot slightly thickens and I may have made a cock up… you mentioning the dual network got me thinking Connected into the main ISP router we have an AMPLIFI mesh system. I was connected to this earlier (in the house) when I ran the ipconfig However, having gone down the garage to...

Thanks a lot Dan - I realise I didn’t make that completely clear, so apologies I’ve checked the IP range and it’s now 192.168.115.1 - .189 So am I right in thinking that I need to change the IP addresses for the 5 cameras via the VGA/HDMI settings to any free IP address within the range (I can...

Cheers, Dan I’m a little confused though - the 3 cameras that are connected directly to the NVR DO work fine. It’s the 5 via the PoE / switch which don’t; although the port lights on the PoE switch are lit and the cameras have their IR lights illuminated at night (I’m not sure if this is what...

This is the screen from the VGA/HDMI

Cheers, Dan. Please see attached (I’m never sure what I should / shouldn’t share or blank out, so let me know if I need to redact anything!)

I should also add that all the cameras have visible IR lights at night.

Thanks for your reply! If I swap one of the directly plugged in cameras into the port which isn’t working / lighting up for the PoE one, it works fine. So that would suggest it’s not the port itself. The network cable, I believe, runs direct to the PoE switch. Into that switch there is a TP...

Following your previous invaluable help, I’m once again after some assistance. I have a DS-7616NI-K2-16P NVR which has 3 cameras connected directly into it and 5 via PoE which are connected to a switch in the garage (some distance from the NVR) Being in a rural area, we have regular power...

Hi Dan It’s been another bizarre sequence of events. I did what you suggested, but whatever free IP address I changed the NVR to, I was unable to log in to it via an IE browser (I was just taken into a landing page for my router / ISP) So I left the DCHP disabled and just entered the original...

So, I’ve continued to try and get this to work. Wasn’t sure if it was something I could access via a monitor / hdmi from the NVR. But having tried I’ve come across a similar menu for setting the preferred / alternate DNS. When I add 8.8.8.8 and 8.8.4.4 here and try to save it I get the attached...

I’ve tried both (into the non PoE switch which the NVR is connected to and the switch itself) as well as trying directly into the main router / modem and over wifi

I’ve tried that and get the same “parameter error” when attempting to save the changes. ARGH!

Of course. The auto DNS box is ticked. The preferred DNS server is 192.168.1.1 and the alternate DNS server box is blank (although there is a a green tick next to it)

Hi Dan I've tried it again using IE and I still get the same error, annoyingly.

Many thanks, Dan! I've managed to update the PoE cameras but am struggling with the ones directly connected to the NVR. When I try to configure the NVR to enable Virtual Host I get the attached error message (parameter error) when trying to save the changes

Hi Dan These are the versions they're currently running (on models DS-2CD2623G0-IZS & DS-2CD2355FWD-I) Firmware Version V5.5.82 build 181211 Encoding Version V7.3 build 181121 Web Version V4.0.1 build 181019 Plugin Version V3.0.6.46 Since updating the NVR I've been having issues with viewing...

Thanks, Dan. I saw that but didn’t know if, like the NVR, I should update in a particular order rather than jump to the latest version

Hi Dan I come bearing good news!! I’ve spent the last 4 hours trying and retrying to get this sorted. I’m still not entirely sure how I did it (I managed to find the cameras and the inactive one after connecting my laptop directly into a random port on the remote PoE switch, rather than the...

As that’s still not working for me, Dan, is there anything else I can / should try?