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Hi, Anyone knows whats up with the hikvision firmware portal? All the files have been removed and replaced with 3 tools, SADP, Batch Config and MVA. link is here https://www.hikvisioneurope.com/uk/portal/ before you could individually download the firmware for your device type. Hope this is...

you are correct, factory resetting does not remove from hikconnect account, i have tried on a few devices just now. in this instance, on the older devices, you are not able to unbind from all 3 options, (hik connect app, sadp and device itself). all 3 options are returned with errors.

hi, hikvision have now blocked older devices from being unbind using self service. as per article link https://supportusa.hikvision.com/support/solutions/articles/17000130818-why-can-t-i-unbind-my-older-recorder- Question: Why can't I unbind my older recorder? Answer: Due to changes in...

Hi, Does anyone know the process to firmware flash one of these devices? I have tried TFTP server on 192.168.1.128 and 192.0.0.128 and nothing happens on load up. I have connected via JST 4 pin to see if I can force update by pressing Ctrl + U on startup, but on this device it says press any...

Hi, I have a DS7608HUHI-K1 DVR which is password locked. I have tried to reset the password on the device using TFTP on IP 192.0.0.128 but the DVR does not request the file when turned on. I have then connected to the device using the 4 pin connection to force the device to request the firmware...

Hi I created a new hik connect app and I am trying to reconnect to my hikvision doorbell DS-KB6403-WIP . Unfortunately it is bound to my previous account and asking for a password to unbind which i have forgotten. Is it possible to reset the password on these doorbells? there is no reset button...

Hi Dan I tried updating the camera firmware through internet explorer which did not work. Currently the camera is running the latest firmware which is V5.7.2_211109 and this was achieved through serial port update command over TFTP server. But the error message still persists after the firmware...

Hi, I have a hikvision DS-2CD2146G2-ISU camera which has developed a fault. It partially works in that when turned on I am able to access the camera via http web browser but its laggy and crashes a lot. SADP tool recognises the camera. I thought it may be a firmware issue so i tried to update...