Search results

I'm trying to add 2x new IPC-T221H-M PoE turrets to a HiLook NVR-108-B/8P. They power up and menu PoE information menu shows normal power draw around 2W but stuck on "Detecting" in the IP Camera screen and no pic ofc Also an existing camera shows normal power draw but a warning triangle in IP...

The account region is set to United Kingdom in the app and same when I log into the account on hik-connect.com, but I don't see any simple means of confirming which server the app is connecting to.

Thanks for your reply David The device time is correct and timestamps on live footage and recordings are correct. It's just the notifications on the Hik-Connect app that are out. See the attached screenshot, timestamp of 18:20 is correct, but alarm notification shows an hour earlier.

Camera footage has the correct timestamp but alarm notifications on Hik-Connect app on Android and Apple devices are out by an hour. DS-7604NI-K1/4P(B) installed today. London timezone set and NTP active. Region on the Hik-Connect account is set to United Kingdom, so far as I can see there...