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Hi, I have a NVR 7608Ni with 3 colorview cameras. I've noticed when listening to the sound live or playback every few seconds the sound stops recording for a very short time then comes back on. When I say short I'd say it less than a second but it happens every 10 seconds or so. All 3 cameras...

Hi, I have 3 DS-2CD2387GU cameras and I'm pleased with the picture overall but at night it becomes quite pixilated and faces are far from great. What settings do you have your -Resolution -Bitrate Type -Video Quality -Frame Rate -Video Encoding I have a 10Tb hard drive so hopefully plenty of...

Ok thanks for the help. It's not the end of the world as I know the footage is all there but I'll update firmware anyway as long as it's not got any bugs I'll be putting into the system.

It's a DS-7608NI which is hopefully quite new as I've only just got it. I've changed the setting to 0 it was on 10 secs, the post record lowest is 5s. Firmware is 4.6.005

Thanks I'll take a look.

I'll have a tinker but to clarify what I'm trying to say is that lets say a car is turning around in front of the camera. In smart view I may see the car coming in then suddenly it's disappeared and I'll be looking at something else. If I watch it in normal view I'll see the whole manouvre...

All cams are on version B-R-G5-0 I think I've worked it out when I was taking screenshots, when it's missing footage I think it must have been in "smart" view. It seems to jump to the next motion even though its sort of the same movement. If I look at it in "normal" view it doesn't jump around...

Great thanks, got the info but my versions on 3 cams are 5.7.2 5.7.3 5.5.810 so all quite new by the looks of things. Rgarding the footage I found a random point were there was about a minute missing when looking through the "playback" feature but when I go into the maintenance and input the...

yes

Hi, I can easily find the firmware version for my NVR which is up to date as the latest version is risky? But how do I find the camera firmware version? I feel I've looked everywhere in the software and in the web browser. Thanks. The cameras are DS-2CD2387-G2's ps I find small segements of...

Yep sound is ok, I was making the dumbest mistake ever.

Hi I'm not getting any audio on playback or live view. I've gone into the menu on my NVR 7608Ni and changed the recording setting to video + audio, also into the advanced in schedule and ticked record. I can't see anymore options anywhere. Picture is fine and the cameras are 2CD2387G2-LU 8mp...

Ok great, thanks for the info, now do choose an NVR.

Hi, I'm after full hikvision system but would like a 2.8, 4 and a 6mm camera. There aren't any 6mm on stock but does that mean they don't manufacture them or you just don't have them? I don't think my ocd could manage different manufacturers. Thanks.

So I have a wireless system at the moment which is fine for what I need except the battery life isn't quite what they state. I've had enough of climbing ladders so I'm going for a wired version. Hikvision colorvu is my 1st choice but what a palarva just comparing prices. What's the deal with a...