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Firstly, your sharing a lot of personal info, like email addresses, domain names etc. Be careful You have DDNS added in your router so that would update NOIP domain name. But then you also have set it up on DVR which from your images appears to update different domain name to the one the...

You should only need to forward Service port (default 8000) and RTSP port (default 554) but if you want to use browser access like if you were local then you also need to forward port 80. But if you want to view to different cameras, you need to create unique ports to address in the router...

And I assume you have setup DDNS in your router so that it updates NOIP should your IP change etc. Ok, so now you need to be a bit clever, with port forwarding on your router. When I had this setup previously, I used a unique external port numbers which was then mapped to a specific IP of a...

Your family member can also use Hik Connect, they register with their email and then you via your Hik Connect share the camera to them. This is the easy option. But if you don't want to do this then the options mentioned above are the alternatives and you will need either a fixed IP address that...

Another option if you have access to your router admin and know what your doing, you can manually set an IP address against the MAC address of your camera so that DHCP can remain active in camera setup and the router will assign the fixed IP instead.

Glad it resolved it for you. No idea why you had the issue to start with when it had been working. At least it's an easy fix for once.

I believe that page is controlled by LocalServiceComponents which is installed to allow viewing of more recent cameras. You can always unstall it via Windows Settings, Installed APPS and then re-install it. When you connect to one of your cameras, you should see the download plugin option...

I see that new version sitting on the UK portal. I can only suspect it is to patch a security vulnerability. Have you noticed anything different? Think I will hold off updating. It's been over a year since they issued any new firmware for the I-series models.

Also loaded to DS-2CD2387G2-LSU/SL and DS-2CD2387G2H-LIU. Not noticed any issues so far. LocalServiceComponents has also been updated to version 1.0.0.97 which you can get if you download Plugin from your camera. Agree with regards revisions, it is getting very confusing. What is eF !!

Certainly on the Android version you can, but you do not do it from within the app. Find the Hikconnect app under setttings/apps, then click notifications, then notification categories, then either Hik-Connect or Miscellaneous and sound. Depending on your phone/version of Android this could...

Not had any issues with audio on my devices that I am aware of. Not sure if your from UK but on the UK portal, the next version down from 231028 was V5.7.13 230504 if that helps.

The plugin is used for NVR viewing as well as viewing cameras directly in Edge/Chrome etc. I suggest you at least try it, clicking on the top right where it says "Download plugin". If I do not have it installed then I find viewing unusable in the browsers. Once downloaded, you then just need...

Have you updated the plugin?

Updated also today. Post update also had warning to update plugin to avoid issues. Was running plugin 1.0.081. New version is 1.0.0.91.

An updated Android version of the app now available which has fixed this annoying issue. Still surprised no one else noticed :-)

Odd one this, running latest Android version (6.1.10.1220) of Hik-Connect on a Samsung S23 but cannot select cameras for playback. Also same is true if I want to create a new favourite group. I have a mix of directly connected devices and and those through HIK-Connect service. What is also...

Totally agree and that and is what I use. Found Motion detection was to trigger happy :-) However going back to original point Aramano38 made although that was mentioned as Motion Detection, I've noticed Line Crossing and Intrusion detection triggering on cats a bit more since upgrade. Could...

Interesting you should mention cats as I've noticed a few more notifications and when I look it's a cat!! Will have to see how annoying this gets and may consider a downgrade.

Assume no obvious issues found with this new firmware? Its also available for the Hybrid model. As per usual though, no notes on what has changed that I can find.

While not directly related to the IOS issue with playback, I notice there is also a new version in the Android Play Store and reading the comments, that too has a lot of problems with crashing or stuck on logo etc. What ever Hikvision have done looks like they need to fix on both platforms. I...