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So, I retuned mine to the seller. After trying to connect it through wifi, they sent it back to the official importer of HikVision and their reply was: it doesn't work. All cameras with D at the end (like mine: DS-2CV2041G2-IDW) are unable to connect to hik-connect through WiFi. At least we...

Unfortunately I found a downside. Big one: without linked with the Hik-connect account, the events, alarms and notifications do not show up in the app :( And also, I cannot find the settings for the "flashing alarm light output" in the camera settings.

With the same camera model? I managed to get it working by using custom Ports and Port Forwarding on the router. Just change the Port Server and create a rules in the router's forwarding menu to forward the camera's ip on that specific port. Then in the Hik-Connect mobile app (or ivms4500) add...

I'm from Romania and I use the internet provider's (UPC) wifi router (i think Hitron CGN). Also I have an access point from Asus but it doesn't matter to which I am connected. I also tried everything from the "How to solve Hik-Connect offline issue or locate the causes" manual and nothing. As...

Hi. I have almost the same issue: Hik-Connect Offline only on wifi The only thing is that I managed to access it via WiFi outshite of the LAN by using port forwarding, but I still cannot access it through hik-connect and it shows Offline for this service.

Hi all, Just read several posts here on almost the same problem and tried all the solutions but none worked. So here's my issue: I have a HikVision DS-2CV2041G2-IDW which does not want to connect to the apps via WiFi. I connected it through cable and everything works ok (also on LAN and outside...