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@Kyle thanks, I will try the firmware. SVC is disabled on all streams and this is directly on the same network. The NVR (DS-7616NI-K2 / 16P) is on v4.72.107 220914 but doesn't have that setting, on the NVR native interface under Record -> Advanced I just see: Overwrite (Enabled) HDD Sleeping...

I have several ANPR cameras but a single one has this strange issue which I have never encountered before: The substream is set to 640x480 / Variable / Medium / 10fps / 512 Max bit rate. The substream looks fine most of the time when there is no movement, but as soon as there is movement (e.g...

I don't know anything about the portable power stations but if the power station offers uninterrupted power if the mains power goes down then there is no reason it couldn't work. Essentially then it is just the same as UPS. But if it's just a portable thing you charge up and then plug mains...

My basic question is: What is a good value brand or brands to look at for a home 4 camera PoE system? I have loads of experience with "proper" HikVision systems on large sites and a tiny bit of experience with a small Dahua system, but a friend has asked me to look into a replacement for an old...

On the sites I manage I have used APC UPS devices, if it's just for CCTV (e.g. PoE NVR or NVR plus PoE switch) then one of the Home/Office range such as their Back-UPS range. For more kit (e.g. a rack with a lot more devices something larger like the Easy UPS. They have replaceable batteries...

@JB1970 sorry, I was talking about via iVMS-4200. I generally don't have easy access to the NVR themselves as most are on remote sites. However, the NVR on this topic is local so on the NVR interface itself I can now see some events. It's like this: NVR Playback I have "Normal", "Smart" or...

@alfaclvi thanks for the tip - if I do what you said it does not seem to have any affect. Nothing changes, no change to timeline or searching. @JB1970 thanks, I checked all settings again via NVR web interface. And I thought that it would only search for events since config changes. But all my...

@JB1970 many thanks for the detailed response. But so far I still have had no luck! I don't really want or need intrusion detection or line crossing detection, although I have set those up below just to try and get some sort of events on the timeline. All I really wanted to do is have any and...

Have you tried plug & play on another port on the NVR? To rule out a port problem? Have you tried another cable to rule out a cable problem?

Are you connecting to your NVR directly using IP address? Or are you connecting using Hik-Connect service? What country are you in? What are the telecoms providers for the 2 phones? Are they the same or different? Does the app see and connect to the NVR but just not stream feeds? Or does it not...

@regexaurus - thanks for the detailed instructions. I will run it past our IT company and see if I can get that setup.

I had a camera feed which start coming and going intermittently. When I took it down, the connection was fine (no water damage) but then I noticed that something (I assume a mouse) had got into the camera bracket and nibbled the actual camera cable! On further inspection I can't see any damage...

I use the following settings: Cameras: I set the timezone, enable NTP and I use NTP Settings: Server: pool.ntp.org Port: 123 Minutes: 60 Under DST I leave "Enable DST" unchecked. I find that the NVR syncs the cameras so this does not need to be enabled on cameras. Note: If your cameras are...

Is there any definitive post or guide to this? I have seen various posts but still not been able to do what I want. I thought in the past that my NVR's / cameras were too old to support this sort of thing. But now I have an old NVR which shows Human/Vehicle options on the timeline (as does...

Has anyone used "SmartPSS Lite" and if so how does it compare to "SmartPSS v2"? Which should I use for basic viewing/admin? What is missing from the "Lite" version? I went to Dahua Website today (UK page) to try and download whatever is their main Windows software for viewing/administering...

Can you clarify a couple of things: 1) Have you added your devices to the app using the Hik service or manual adding devices by IP? 2) When on 5G does your app see the devices but just not stream from them successfully? Or does the app not see any devices at all? I raised an issue see here in...

Have you followed the instructions here which including enabling POP/IMAP access for the account? It also shows a different smtp address there too.

I finally solved this firmware update issue, so in case anyone with same or similar issues finds this thread in future I will detail the answer. It WAS a network config issue where I was using a LAN-to-LAN IPsec VPN. It turns out I needed to lower an obscure setting on BOTH the Site A and Site...

You now need to use what they call an "App Password" in your HikVision device/s and NOT your account password. I think Hotmail is now Outlook/Microsoft? In which case see here: https://www.msoutlook.info/question/773

It's nothing really to do with you using a phone app for email, it's just companies seem to call these special passwords "App Passwords" I guess because you could use them in a phone app (or desktop app or in this case a "device") that needs to send email using your email account. It's to avoid...