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Ok. Got it working. I was entering the username and password for the Admin user for the NVR. I needed to use username "admin" and the "Channel Default Password". Thanks for your help. Hopefully this thread will help people in the future too. :)

Just to confirm I'm using the correct details, the password they would be set to would be the main Admin user that I use to log into the NVR?

It was plugged into the NVR fresh out of the box. I also plugged 10 other new cameras in at the same time. The NVR password doesn't work for any of them.

Hi Not sure why it shows in the NVR for that YouTube video if the option is no longer available. Dan, I've folowed your instructions and enabled Virtual Host. However, the username and password is not being accepted on the camera. I've tried using "admin" and the NVR password and it won't be...

I've upgraded the NVR firmware: Still only getting these options though: Any ideas?

Ok. I'll give that a go and let you know know if it works. Thanks for your help!

I'm guessing I need to download V4.22.005 from here? http://www.hikvisioneurope.com/portal/?dir=portal/Technical%20Materials/02%20%20NVR/00%20%20Product%20Firmware/04%20I-series/%5B76%2077%2096%20NI-I%5D

I used the self check option and it said it was all up to date. Firmware version: V4.21.006 build 190531 Web Version V4.0.1 build 190505

Hi New to this forum as HikVision UK support refuse to help me as I'm not a trade customer. I'm hoping someone here can help. We have an NVR model: ds-7732ni-14/16p and a people counting camera model iDS-2CD6810F/C. I have checked and both are running latest firmware. The camera plugs...