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Hi!! I've switched broadband provider today & my remote access to my cctv system no longer works. I have direct access via the NVR but access via my PC, NVMS7000 & IVMS4500 on my mobile no longer work. I assume an IP address has been changed but where do I find this new one & where on the...

I've just realised where these "captures" are on my PC! Just wondered though is there any way of increasing the image size from what appears to be a standard 640 x 360 3 of my cameras are 4k thanks

Hi! Would someone be able to talk me through how to set up folders/files on my PC in order to use the "capture" function on my CCTV's? Thanks

Morning Dan. I'm still expecting someone to come today to check out my situation. Can I ask that you detail exactly what's needed to hard reset this 2146G2-ISU? Thanks

Dan I'm so grateful for your time. I'm having to walk away from this for a while as its doing my head in. I can't even get one of my redundant 2142 cameras to work on channel 8 even with a hard reset. It says the user name or password is incorrect

Sorry, the G1 no microphone required

Dan I think i've been had with these cameras! They were reduced price & no returns excepted. I think I will order one from you, which one is suitable? Is the 2146G2-ISU ok, but what would you suggest?

Is the IP address of the camera assigned by the NVR? With this camera disconnected, after rebooting the NVR, there is an IP address showing & a little cross

Morning Dan I've got someone coming tomorrow to climb up the ladder to this camera! Meanwhile I've tried an experiment with the spare one I have. I've plugged it in to my spare no.8 port & tried a reset of that one which has failed. It's currently saying the IP camera does'nt exist but there...

Dan Understood I will see about getting that done & will report back soonest Thanks for your patience!!

Dan Different suppliers, both appeared factory packed with the seal intact -

Dan The other 2 2146G2 are both set to P&P and the password box is clear on all of my cameras but I guess that's ok

Hi Dan The camera is in place up outside!! I have a spare port 8 on the NVR which currently says "User locked" The Admin password is 8 characters, 6 letters, 2 numbers all lower case

Dan, I have SADP installed which only brings up the NVR, how do I get into the cameras?

No, the installer simply unplugged the old camera, replaced it, then plugged the new one in (outside the house). Previous swops appeared to pick up the existing username & password of the old cameras and worked normally. At the time, as I had a spare camera (same type), I got the installer to...

I've always had the same username & password for all the cameras & the NVR

Sorry, its the username or password is wrong"

Morning Dan, thanks for staying with me! It's gone from "detecting the IP camera" to say "user name or password is incorrect" However, in P & P mode the password box is greyed out Alun

Manual

Dan I clicked on the "edit" tab on the page I've sent you