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Mines did it, then it stopped after installing 6.8.300 update on the iphone

Sorry I will add, have you added the screen or the 6113 outdoor unit to your hikconnect app? The screen should be added. I actually have both added, that might be an issue also.

Your issue 1 is normally down to the software on the units not being upto date, I’ve seen this and experience this before, make sure they are upto date and don’t just jump lots of software step if it’s many revisions old, you should do gradually and always read the PDF where they exist. Issue...

I hadn’t but I’d already made sure they were set, after your message i was inspired to have another go, including deleting them, different options, setting it to DHCP all to no avail. Thanks again though for taking the time to give support.

JB was so excited to see your message with more options. Too late to try last night when I saw it. Anyway couldn’t sleep so wasted a few hours this morning. Annoyingly the fault I get now is device offline on both SADP and hikconnect. Think I’m done for with this one, and the one I did a...

Hello, you may of seen my other post of software update on my dads system that basically put it on life support. So… Bought a cheep used 7608NI-I4 8P to replace it from ebay, arrived, seller clearly an idiot and a lot more to that story, locked and no password, did the reset request with HIK...

To be fair, it all went wrong as soon as I did the software update before I added any cameras, and it’s existing ones that were the problem. Initially they were as the attachment, I backed the down and put to 256+, it was only 3 cameras that were like this.

Thanks for your response, I appreciate any help, at points over this weekend, the ‘no resource’ message was not an issue, the current setting re as the photos

Rolled back to 4.50.010, that didn’t solve it. Went back to 4.51.005, hard reset it and noticed when i had the port 1, 3, and 4 cameras unplugged, it was significantly more stable, these camera have been problematic since the update yesterday, out came the ladders, checked the cables with a...

When I add the cameras manually rather than allowing the port D1 etc to assign the camera it appears to be more stable. It will sit and record for hours and hours so I would guess days. You can go on the app and look at history, but do it for too long and it just resets, same on the unit, can go...

I’ve kept reading, the problem range was apparently those starting 589 this one starts 557 hence me believing everything will be ok. Mine is a 2018 Model if i’m reading correctly 27 11 2015 is backwards of this 0820151127 which it says on it.

The message i get when i try and view certain cameras that have so called recorded, as i say some still work fine.

Help! Went to my dads to add a new camera to his DS-7708NI-I4/8p before i did anything i noticed it was on software, 4.51.005, so updated, went online said certain models had issues with serial numbers, they started 599 or something, wasn’t this, this one starts 5577 so ok, planned to go in...

Resurrecting an old thread. I’ve search these part number myself with nothing, does anyone know a good alternate part or have one for sale.

I don't know your NVR, its appears a new "M" series hybrid, lots of issues with adding doorbells to M series at the moment, I've had the same, there is a temp workaround to add them as a custom stream search on here as "RSTP" basically your stream would need to be as below, insert your user...

For anyone else having the issue of no notifications in HikConnect. Delete it from the app and re-add and it seams to work now, notifications say they are disabled unlike other units however.

This is the unit it’s replacing, 1. first picture it’s enabled like the new (problematic unit) 2. This second picture is enabled and it always stays enabled, where as the M series turns back to disabled as soon as you leave the page. 3. Third picture, both units look like this, so further...

Any with others and issues I've known, i know people needed to have the schedule set as well to get them

yes

Yes exactly that, i put notifications on, non come through though, I've had this before on other NVRs, all my other NVR have the notification schedule also enabled and then full blue bars ie 24 hours a day, that made them work, this new M series keeps turning it off.