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I'm getting a strange conflict. The app shows the device as offline on the phone, Ipad and door station. However, the device is very much online after logging into it through chrome, it is also still picking up and recording events, which are viewable within the hikvision app!!

I have a DS-KH9510-WTE1(B) indoor station used solely for viewing the camera inside the property. Recently it has started pinging every time there is an event. I have tried to silence the noise but unfortunately, nothing stops it other than logging into the Hikvision NVR and disabling lined...

Does anyone know if there is a battery wireless doorbell option that works with the Hikvision all-in-one station?

I noticed today that one of my cameras is appearing offline. I've not changed any settings etc but I just noticed today that I have no 5th camera anymore. I went to the back of the NVR and neither the orange or green light are flashing like the others. Should I give it a factory reset on the camera?

HI all, I have searched for this over the last 24 hours but to no avail. My Hik Connect stopped working yesterday. It seems that it wasn't using a correct IP but had been working for some time even though the IP was incorrect?! I decided to delete the device on hik connect but now it won't let...

Hi guys, I've recently upgraded my NVR to the DS-7608Ni-I2, however since doing so I have lost all notifications of any motion detection at all basic or smart. On the NVR it has logged all the smart events and works perfectly just no emails since the change over of NVR. Everything is set as it...