Search results

Hi, Just recently installed the DS-7616NI-M2/16P. Everything seems fine apart from abnormal shutdowns. Had 2 already today, and 1 yesterday. Firmware is V5.03.010 build 240606 Any thoughts? Thanks

Hi All, I have had the DS7616NI-I2/16P running flawlessly for over 8 years. Today i noticed that the fan noise was fluctuating along with a click that sounded like a hard drive parking. No HD errors were being reported. Thinking it might be a failing hard drive, i powered down with the...

Hi, Ive just upgraded one of my cameras to the 2CD2546G2. Current version is 5.5.135 200608. Im trying to upgrade to the 5.5.150 200927, but i get a firmware mismatch error. I notice that this variant was not on the change list........ Do i therefore have the latest firmware? I have been...

Hi, I have tried using both hik-connect and ivms-4500 on several android devices all running android 9. Notifications work well until the phone has been turned off for 1 minute, and then notifications get delayed due to android doze feature. Setting the apps to not optimize battery does not...

I have a 716NI-I2 16 channel and have noticed in the logs a POE overload which only seems to occur for one second every hour - appears to be happening at 8 mins past the hour every hour. No cameras drop out, and everything seems to be functioning correctly. Firmware version is 4.1.61. Any...

Hi, Is there an easy way to backup a certain days worth of footage from a DS-7616NI-I2/16P? The only method i have found is to go to the day of interest, select all cameras and use the "crop" tool to select the time period and then export to a usb device. Thanks Andy.

I recently purchased the DS-7608NI-I2 and have a question regarding pre-recording. I have set this to 10 seconds on an event, but when playing back the recorded video, it is clear that it has not pre-recorded anything. The post record interval works fine. I am using event detection rather than...