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I would like to use SADP to reset admin password. I select "Security Question Mode" but then I can't put the mouse on the text fields to edit and to answer the questions. Did anyone come across this issue? Using the latest SADB tool on Windows 11 desktop.

Hi all, using DS-7808NI-I2 and colorvu camera's G5 Can I record the rule information to the NVR so I can see the rules that I have set for my events while playing the stream? I know this can be done for the Live View settings but I would like to capture this to the NVR. Anybody knows?

Hi all, kindly requesting your help eliminating an issue with event triggering. Please review the clip (attached). My son is returning at night on his scooter. I can't seem to get the config right to trigger the intrusion detection event to notify Hik-Connect. I have no notification. Anything...

Hi all, I have been through the guidances on setting up Hybrid / Smart lighting on my DS-2CD2387G2-LU but during daytime with the settings below the lights on the camera will go on when there is an (intruder) event. I was expecting that the lights only will be enabled (gradually) when the night...

NVR DS-7808NI-I2 FIRMWARE V4.61.030 build 240123 CAMERA DS-2CD2387G2-LU FIRMWARE V5.7.17 build 240606 In Hik-Connect I record Events. I noticed that the events are correctly triggered (showing a red bar indicating the event). So, all events are captured fine but not all events are displayed in...

Hi all, I've tried numerous ways to have reliable event triggering at night. The point is that around midnight, my smart event triggers are not registering anything. I tried Intrusion detection as this is my favorite detection mechanism with all of the options (sensitivity high up ...

Hi all, Two camera's type DS-2CD2387G2-LU detect an intrusion when the lights of my carport go on and off. Should I lower the sensitivity setting to reduce false positives?