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This morning while out and about we got a notification on the HIK-Connect app on the iPhone, in this situation we typically look at the notification and then go to the main view and open the camera(s) to see what is going on. My wife more than me, as she is the more paranoid of the two of us :)...

Guy I have the following NVR is a : DS-7608NI-K2 / 8P, and the three cameras: DDS-2CD2087G2-L(U). I used to manage the system (download videos from cameras) using the iVMS 4200. The problem is I've now rebuilt my Mac Pro 2 Mini (Apple Silicon), from scratch, no backup used, and if I try to...

As iVMS for the Mac seems dead in the water I've set up a virtual Windows 11 environment (Using Tiny11), and have installed iVMS for Windows. All well and good. I did have some issues in adding the NVR but got there in the end. The only problem I have now is searching a camera between times...

Okay I've had to recommission my Apple Mac, which means reinstalling a fresh copy of IVMS to use with our 'DS-7608NI-K2 / 8P'. I've got the app installed and logged in as a new SuperUser account. I've added the NVR into it but I'm not seeing any cameras at all. If I try do anything I get a...

It looks like the hard drive is full on our DS-7608NI-K2/8P: What is the correct procedure for resetting the HD (or setting I need to change) to get it to free up space? Any assistancs appreciated.

When I export video from the DS-7608NI-K2 / 8P it is saved out as an MP4 file. Is there any way of changing this to save out as an Apple MOV file? As a Mac / iPhone user that'd be much more useful. Any assistance appreciated.

Okay what is the best way of logging into HIK-Connect so it can access the NVR? I had to recently reinstall the app on the iPhone and I logged in with an admin account I've created using email address and password. However that seems to make HIK-Connect think I'm logged into another persons...

Help needed guys, this is an issue we've developed either after upgrading to HIK-Connect v5, or since updating the firmware on the NVR and cameras. The problem is that on 2 of the three cameras we're not getting any alerts on the HIK-Connect app when a line is crossed (i.e. people crossing a...

Hi guys a couple of questions concerning HIK-Connect on the iPhone. 1) Download videos from the NVR I don't think this is possible but I thought I'd post the question just in case I've missed something..... On the iOS HIK-Connect app I want to search for a video portion and download it to the...

Okay, we've had our HIK Vision CCTV system installed for 19 months now and I thought it'd be wise looking at firmware updates.... The NVR is a DS-7608NI-K2 / 8P and the three cameras are all DS-2CD2087G2-LU models. The NVR Firmware details are: Firmware Version: V4.30.011 build 200803...

A quick question guys, our ColourVu cameras (and NVR) were set up by a third party installer. The cameras were set up on medium quality video and bitrate 2560. Can it cause any problems if I change the settings to 4096 bitrate and video quaity to highest? I've changed one of the cameras...

Okay a bit off topic here, a networking query. Hoping someone more knowledgeable than myself over networking can help. My cameras are on a separate network hosted on the NVR (192.168.254.x) from my main network. The main network is 192.168.1.x with the NVR itself being 192.168.1.77. To try to...

Okay guys I need a bit of help. I'm an Apple user and the final target of a project I've set myself is to integrate my HIKVision cameras into Apple Homekit via Homebridge. Homebridge is running and working on my Synology NAS. My initial thought is to add a camera into the Synology Surveillance...