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Hello, our NVR and cameras are at our work premises and the broadband is poor due to location. When viewing at home there is a slight time lag. I am looking for a potential solution to this but I am not a techie :) We were thinking of a 5G dongle although my son says this won't work as the...

Hi, I had some success last week using IP Edit in SmartTools and viewing a camera that I wasn't seeing previously. I made a note of what I did. SmartTools>Device Search>IP Edit>changed the IP Address>changed the default gateway>entered the password>clicked OK. Then I was able to click Add to...

It was great yesterday to be able to access the camera via camera management. I've just tried to access the other cameras on the system under camera management but I get a message saying login details are incorrect (guessing the installer set these and didn't give us a note of them). There are...

There is one camera not showing on our network. The camera has been reset but I would like help with modifying it's local IP by SmartTools on my PC. In device search on my TV the camera is still showing an IP address ending 5.190 and port only has 2 digits 80. The camera shows in the list as...