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Hi, if anyone can help, much appreciated ... I can connect to my NVR using iVMS-4200 and can do config, but none of my cameras are able to connect. All 8 cameras show up as online devices but once I add them to the Device Management area the 'net status' displays an error...

Hi, NVR model: DS-7616NI-K2 / 16P V4.74.210 build 240108 New Camera Model DS-2CD2347G2-LU V5.5.134 build 210927 Old Camera Model: DS-2CD2342WD-I V5.5.82 build 190909~ Safari browser Version: 16.6.1 Chrome browser version: Version 129.0.6668.100 Edge browser version: Background: 1. I log...

I have a Hikvision doorbell and want to use it with Android tablet. I can use the Hik-Connect app but I like the software that's on the Hikvision indoor station touch screen. Does anyone know if I can download the software that's on the indoor station which I will then install on the android...

Hi, I currently cannot access my DS-2CD2347G2-LU through the browser. I am on Windows 10 and have tried viewing the page using the Internet Explorer option but no luck. All my other older cameras can be accessed. I am now trying to upgrade the firmware of my camera using the NVR GUI. I have...

How long should the batteries last on the peripherals? (Some of the peripheral batteries didn't last longer than 6 months) What replacement batteries do you recommend for the magnetic door/window peripherals?

Hi, NVR Model: DS-7616NI-K2 Firmware: V4.30.061 build 210313 I am looking for a suitable doorbell for my home. I live in a terraced house. I am looking to purchase the DS-KV6113-PE1(B). I wanted to know does this come with a separate chime for the doorbell sound (like a conventional doorbell) ?

What is the best way to share connection details for other users. I want other users to receive notifications via the Hik-connect app.

Model: DS-7616NI-K2 Firmware: V4.30.061 build 210313 I have copied the same settings from the browser in the NVR GUI but the time is still 1 hour behind. Any suggestions?

Hi, I have set-up a connection in Hik-Connect which is purely DDNS. I am not using the Hik-connect cloud domain. Is there any way of receiving notifications on this connection? I want to share the connection with family members but don't want them to fiddle with the settings.

Hi, - 8 Hikvision cameras - NVR is DS-7616NI-K2 I want to be able to view my cameras (live playback, recorded playback) through my TV in the lounge. What is the best way to do this? 1. HDMI I can connect the HDMI cable from NVR to the TV but the NVR is very far from the TV and so connecting...

Hi, When I do Hik-connect liveview/playback on my local network the playback is good as expected. But when I do Hik-connect liveview/playback remotely the cameras take long to load and the liveview/playback is slow and skipping seconds. I've reduced the quality of the video from high to...

Hi, What settings should I adjust to reduce the glare from car headlights during the night? Is there a good thread that explains in layman's terms what all the video/image settings actually mean? Please see attachments for the current image/video settings. Thanks

Hi, Camera: DS-2CD2342WD-I Current Firmware: V5.5.0 build 170725 Latest Available Firmware: V5.5.82_Build190909 Steps Taken So Far: 1. How do I update HikVision Firmware in just nine simple steps? - updated 20th February 2019 2. How do I find the latest firmware for my Hikvision camera? 3...

Hi, Apologies but I'm a newbie here ... I already have a 24 port PoE network switch and was wondering which option is better: PoE 16 channel NVR non PoE NVR (and use my existing network switch) What will give better performance? at the end of the day i want the cctv video to be as crisp and...