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    Update NVR admin password remotely

    Can anyone tell me if it is possible to update an NVR admin login details remotely, where you cannot access the web ui? i.e. either through hik-connect online account, or hik-connect app, or via ivms? I can see the device in ivms (added through Cloud P2P), but I cannot see an option. Under...
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    Door Entry Video doorbell has temporary password option but video intercom doesn't?

    We've had a DS-KD8003-IME1 gate intercom and it always puzzled why hik wouldn't add temporary pin option to allow for deliveries and the like. I just noticed in the HikConnect app that our DS-KV6113-WPE1 doorbell does have a temporary pin option now. What gives? Why one device and not the...
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    Door Entry Door entry, indoor station and 'do not disturb'

    New Hikvision doorbell (ds-kv6113-wpe1(c)) and indoor station (ds-kh6320-wte1) setup and calls working. I cannot figure out how to stop the indoor station from ringing in the evening BUT still ring HikConnect app. I tried setting DND on the indoor station on a schedule, set to 'all' devices...
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    Unable to Notify Surveillance Center (HikConnect) for ONVIF motion detection?

    I have a 3rd party ONVIF camera that has motion detection capabilities. It's successfully added to an NVR channel, and all functionality works. Within the camera app, I have motion detection enabled, and in my NVR (DS-7608NI-I2/8P) I can select "Basic Event" > "Motion". However, even though on...
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    Door Entry Recent issue with HikConnect and video intercom?

    Anyone having issues viewing video from video intercom (DS-KD8003-IME1 in my case) from HikConnect? My Android phone rings (latest version of HikConnect), but there is no video image. I can press the open door button but no matter how long I wait, no image loads. Either on wifi or mobile data...
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    Motion events overlaid in timeline?

    DS-7608NI-I2 + Hik cameras. Is there any way to have event markers overlaid on the playback timeline for recorded footage in: Web client (IE plugin) iVMS-4200 HikConnect The other day, I needed to review about 5 hours worth of footage and it was painful to try and identify what I was looking...
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    Door Entry How does one remote administer a video intercom?

    Really simple questions. How can I access the configuration page for DS-KD8003-IME1 when I am not on the same LAN? The device is already linked to my hikConnect account so it shows up in iVMS as online device but when I click the cog wheel, I get When I access it locally, I use the local ip...
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    NVR location, and current high temperatures

    Just a thought. My NVR is in our loft. It gets very warm as you can imagine. If we're expecting 40c Monday/Tuesday this week, are people concerned about where their NVR is located, and what general steps do you take to keep the longevity of your equipment (NVR/HDD)? I'm wondering if it is...
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    Door Entry Video intercom - dual keypad and other questions

    Hi, KD8300 -IME1 and KH-6320-WTE1 Can the outdoor station support dual keypads? Say one on the inside of a gate, and the second on the outside. Then the pin is used to open the door from either side? Also, what is the TF card used for in the indoor station? I don't have a TF card in the...
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    Help me pick an intercom

    I finally have my electric gates in, and re-visiting intercom options to purchase. I posted two months ago and @macman did a brilliant job of answering my technical questions. I am back to ask for people's experiences with using electric gates/intercom and which of these two to go for...
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    HikVision Intercom Options

    Hi All, I'm after information. I know not CCTV directly but I'm hoping someone knowledgeable can direct my research. We have a HikVision CCTV system. We are thinking of installing electric gates and I would like to stay with the same manufacture instead of another tech stack, and app. Can...
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    Hik-Connect NVR and 3rd party RTSP Issue

    Hi All, I have a difficult problem I am hoping the the experts here can help with. I have a DS-7608NI-I2 NVR with 2 x 3rd party (yi) wireless indoor cameras along with existing hik cameras (which all work fine). However, with these two cameras, the nvr looses the stream intermittently so...
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    Hik-Connect New System Questions

    Hi, My kit finally arrived and I have the system installed and been playing around with it for past few days. Mostly impressed, and I'm glad I went for the ColorVu cameras. The nighttime image is great, compared to IR black & white for residential property. Anyways I've figured most things...
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