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Hi i seem to have an issue with one camera not working with intrusion detection. I have setup intrusion detection the same as my working D1/D3 cameras but D6 Just wont work. I can see the Areas visibile now in IVMS4200 showing the trigger areas but i jump around like a lunatic nothing happens. I...

I need to install this camera on the Wall but there is no space in the back of camera for the camera and connector to fit. I gather i need one of these not sure one fits my camera its a DS-2CD2386G2-IU Added illustration image for what i am talking about. i need one of these for the base to...

Really can someone really help me. Im getting fking tired of asking the same. Why o why do my cameras keep changing resolution on Notification emails. One minute they're sending me 3 low res images from the same camera, the next its 1 high res image. I just want them all to send me 1x high res...

I want to add a two way camera to talk to people on my electric gate. I have it working great on my turret camera at front door. Do hikvision do a bullet cam or speaker option?

Ok I've had this for a while now and the mystery continues. I have an issue with image formats when a intrusion alert is triggered and sent by email. Why are they different why aren't they all sending single 1920x1080 images via email intruder alerts? For example. D1 sends a single image...

HI how do i setup 2way audio on the above camera i want to be able to talk to the postman etc via the app. I have it connected to my NVR which is a DS-7616NI-I2 / 16P thanks.

I have a Camera using Smart Event Intrusion detection - On alarm it sends me 3 small low res images unlike my other camera which is the same model. I tried to upgrade this using the NVR upgrade option which seemed to resolve it as it started sending a single high res image, but now it's...

I have 3 strange issues currently and not sure why. DVR Model DS-7616NI-I2 / 16P V4.61.025 build 220905 1) My Cameras (both DS-2CD2086G2-IU) are sending different image formats on Smart Events (intrusion detection) 1 sends an email with 3 low res images 1 sends an email with 1 high res...

My external camera has all a sudden suffered a severed bout of internal condensation. Im based down on south coast UK the weather has warmed lately but this is after 3 days now still internal droplets on camera lens unable to give any picture. Is this a possible waterleak or seal issue? The...

Not sure why i have this issue all other cameras are greyed out here, do i have to do it from the console for DVR. I am trying to add a camera via web interface it's on a unique IP using it's own supply away from the main DVR. I have two others connected fine already. But haven't done it for a...

Model DS-7608NI-K2 / 8P Firmware V4.21.005 build 190509 My NVR has started failing on sending email alerts via SMTP SSL+authentication . It was working fine until one day it wasn't. It stopped about January 5th or there abouts I have tested the same account using outlook on my PC with the same...

Ok at a bit of a loss here, this has been working perfect for a while, now it isn't. Basic checks 1) Email account? Sent test email to all 3 users in group. Works ok. 2) Check intrusion detection Area Settings Area 1 is Yellow Settings 1 58 5 Arming Schedule all Blue Linkage method Send...