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Hi!! I've switched broadband provider today & my remote access to my cctv system no longer works. I have direct access via the NVR but access via my PC, NVMS7000 & IVMS4500 on my mobile no longer work. I assume an IP address has been changed but where do I find this new one & where on the...

Hi! Would someone be able to talk me through how to set up folders/files on my PC in order to use the "capture" function on my CCTV's? Thanks

Hi! I've been upgrading several of my cameras recently without any issues. However, the latest swop is throwing up an orange triangle stating "The Network is unreachable" Can anyone help me resolve this issue? Thanks in anticipation!

Hi! Is it possible for someone to let me have a link to upgrading the firmware on my 2CD2385FWD-1 & 2CD2385G1-1 cameras? Thanks

Hi! I've just replaced my DS-2CD2385FWD-I with a DS-2CD2385G1-I I was hoping for an improvement in quality due to Darkfighter technology. I have attached captured stills that show an actual reduction in quality! Even though both cameras have 2.8mm lens, the 2385G seems to be capturing a...

Hi! I've got several Hikvision DS-2CD2142FWD-I cameras. I'm looking to replace (some/all) What's the benefit of "darkfighter" & do they do a replacement worth having?

I used to be able to access my cameras to configure but now I can't!! I'm able to log in to the NVR & get to System/camera management & all my cameras are there, but the "connect" column far right no longer has the "enter password" showing. The system is functioning normally. Thanks