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Hello I cannot add a device to hikconnect CAMs list. My CAM is serial number are the last nine characters in Serial No. text box Please help: what am I missing? In the hik connect app I am asked also for a user code: in the web I can login with a user name. What is pyronixcloud??

I have two DS-2CD2555FWD-I IP CAMs. I can connect to them and login and playing live (network connection does no seems to be a problem with IE) Looking at the bottom left I see the commute pluging combo box: one CAM can play only with mjpeg, the other with webcomponents. As far I can see I did...

I connect to the WAN using ddns (with no-ip): I register to it in my router/modem so I do not get the point of the reason why I should enable ddns individually fr each IP CAM. Should I disable it if my router is subscribed already to a DDNS provider? Does it means that if the router is not...

Hi all I have installed two DS-2CD2555FWD-I IP CAMs I can see the the vista live image from just one of them in the web interface. I am getting crazy why. In the top right corner I can see PTX with a red circle and a globe, in the off CAM I cannot see it On the HIK client I see The 'Hik-connect...

I see 'camera 01' in the back right corner of the image, but I'd like to see a more personal name (the CAN NAME is infact LIVING, which I supped to view in the image) Please hel

as per subject, I am trying to register two DS-2CD25555 FWD IP CAMs by entering the S/N (e.g. C123456789) but says 'cannot register this device' I did not try the QR code (is it on the CAM?) but supposedly I can register by S/N Please help

Hi there I am using dynamic DNS in my router and I want to access my IPCAM from outside. The dynamic DNS works since I make my IP static for other application The IP is 192.168.1.xx HTTP port is 812 so supposedly if I type http://<aaaa>.dynamic-dns.net:801/ I was expecting to see my IP PAGE...

I downloaded fw update for my 2555 CAM here Pro Series(EasyIP) - Firmware Download - Hikvision but upgrade fails ... please help cheers

Hi there this is my first post: hello to the community I bought by mistake an DS-2CD2555FWD-I since I need the wifi option. Is there any way to turn into wifi withouth returning the item? I tried to contact hikvision from the support page but it seems impossible to communicate with a human...