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Hik-Connect app notifies about video loss every minute, so you get 1440 events per camera per day. And you will have to select (click) each of those 1440 events manually if you want to delete them, there is no filter or any other way to select them all at once. That is very annoying and time...

Is there any guide/rule how to know which cameras support (or will support in the near future) mosaic privacy mask? For example, DS-2CD2387G2-L(U) lists that it supports this feature. Do we need to check each camera individually? If camera currently does not support this feature, is there any...

My NVR does not want to do time syncing to locally connected cameras (they are connected directly to its PoE ports). I think I have tried every possible combination, but nothing really helps. For example, when I start Remote Playback on iVMS and press Pause, it shows that NVR's time is...

I have installed the latest iVMS version (V3.11.1.5) and VCA Search feature has stopped working properly. It only works if I search for events which have happened today, if I try to search for events, for example, one week ago - nothing happens. My steps: launch iVMS, go to Remote Playback tab...

I have upgraded firmware for my DS-2CD2T43G0-I8 camera to the latest available and I was trying out some new features. In particular, I was interested in HTTPS support and I was testing out Websocket(s). But now I can no longer connect to the camera configuration page (video streaming is working...