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Hi everyone, I installed a rebranded video intercom kit (Safire) a few years ago, it is the original kit DS-KIS701 from Hikvision of which: DS-KV8103-IME2 external part, DS kh8340 tce2 internal part, DS-KAD709 (distributor), it currently has Safire firmware but some time ago I had updated the...

Hi, I would like to know if the Axiom Pro series alarm sensors are compatible with the Axiom Hub DS-PWA32 control panel. I can no longer find the sensors on sale. I need a curtain sensor but I can only find it for the new Axiom Pro control panel.

Hi all, I have a problem with the hikvision DS-PWA32-HSR control panel my customer who is the administrator of the control panel, can no longer remember the administrator password to enter the settings, he had hikconnect associated with it so I reset the control panel using the button , the...

hello everyone, I have to change the dvr because it doesn't support hikconnect, I need 8 channels but I don't understand if it has Vac events, line crossing, intrusion detection, etc. I have come across these models that would be fine but I don't know if they have Vac: IDS-7208HUHI-M 1/S 8...

hi, i have a problem with 7604ni-e1/4p. i installed the nvr in a house where it has solar panels and batteries. unfortunately there was bad weather and the batteries ran out so the NVR was turned off, after clearing the snow the power was turned on again the power came and went. i found my nvr...

hi, I have a problem with face detection with 2 DS-2CD2043G2 cameras - I have set this event to on with push notifications, but when one or 2 dogs pass me that a face has been detected while the other ugulae camera does not detect faces is there a way to adjust this option?

hi, I'm looking for an outdoor ip camera that works in 12v wifi because I have a house where there are no pipes to pull lan cables, so I install an access point on the roof and connect the cameras in wifi with sd. does anyone of you know if there are wifi models? I was also looking for...

hello, I would need wireless outdoor cameras, I found these models but on the characteristics it says that in wifi it is not possible to use hikconnect has anyone tried them? here are the models: 2CD2041G1-IDW1 DS-2CV2041G2-Idw DS-2CV2046G0-IDW DS-2CD2051G1-IDW1 thanks..

hello, I managed to get the video door phone to work, but trying to share with another user it doesn't work. Can you help me? cannot see live and does not receive calls on the other user, error code: 260007

hi, I should delete the hikvision cube camera from a man's hikconnect account, he no longer remembers the access passwords. I have the camera in my house, how is the procedure to add the camera again on the new owner of it?

hi I have a customer who has a ds-7604NI-se / p nvr with 2 hardisks installed. these days one of the 2 hardisks had problems and the nvr kept playing so my client disabled some settings I don't know which one. I replaced the hardisk by putting the new one, as soon as I turned on the nvr it asked...

hi everyone, I found these 2 models of Nvr hikvision : DS-7608NXI-I2/8P/4S e DS-7608NXI-I2/8P/S easy ip 4.0, they have different functions I saw on the hikvision catalog, the DS-7608NXI-I2/8P/4S Function : Human/vehicle classification on 4-channel VCA results by 2 MP, 3 MP and 4 MP network...

hi, i have a problem with 7604ni-e1 / 4p. i installed the nvr in a house where it has solar panels and batteries. unfortunately it snowed and the batteries ran out so the nvr was turned off, after cleaning the snow then power was back on. in recent days, despite a battery problem for too much...

Hi everyone, I ask for help from someone who knows about hikvision ip video intercoms. there are many models and I don't understand the difference, I need a model all managed in the ip system. I am attaching some models, could you tell me the difference...

hi everyone, i would like to try the hikvision ip video intercom kit. the kit consists of DS-KD8003-IME1, DS-KH6320-WTE1 or DS-KH6320-WTE1 or even DS-KH8350-WTE1, the fact is that how is the outdoor station powered? need a poe power supply? are there other hikvision video intercom kits?

hi, i am looking for the latest firmware for dvr ds-7204Hvi-Sv / A, i found this, okay...

hello i wanted to know which camera to choose for dvr ds-7204hvI-SV / A, i don't understand what kind of features it must have. thank you.

hi everyone, I have a problem. i come from hikvision world but dahua i never had to do. they assigned me a dahua xvr5104he model and I have to update it and then reset it and configure it again. where can i download the firmware for this model? Thank you

hello everyone, I would like to ask all users or even administrators if you could create a discussion by putting it in the foreground and keeping it updated regarding hikvision software. it is not clear where they can be downloaded and which are the latest available. I found the ivms 4200...

hello, I wanted to know if it is possible to have the dual stream so that I can see the sub stream and not only the main stream as all brands of video recorders like Unv, Provision Isr thanks