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Hi I don’t know if anyone can help but since updating the firmware on my DS-2CD2087G2-LU CAMERA TOV5.7.17 build 240606 I am unable to record on movement detection but it will record on continuous the camera is plugged in to a DS-7608NI-K2/8P NVR previously before upgrading the firmware it did...

Hi I have suddenly developed a rebooting problem on a DS-7608K2/8p. The unit has worked flawlessly for seven years but now, every now and again, the nvr reboots for no reason. I'm not connected or trying to use hik connect. I will just notice the monitor screen go black, and then the screen...

Hi I don’t know if anyone can help but I upgraded my Hikvision DS-7608NI-K2/8P to version 4.3 firmware but I’m unable to get it online it doesn’t show on sadp and I can’t add it to Hik-Connect when serial no is entered I get the error device off line. Could anyone advise me if it is possible to...

Hi I wondered if anyone can point me in the right direction, I have a DS-7608NI-K2/8P nvr using firmware versio 4.71.005 build 220524. When I try to access from a browser I get a site not secure message and I am unable to progress any further, also I have not been able to find any way to add a...

Hi I have a Hikvision easy ip system set up and using ivms 4500 can get live view and playback ok via local wifi but when using safari and ddns I get no plug in detected. I am led to believe plugins can't be added to Safari and as things stand the system isn't really any use if I can't view...