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Hi all, Really hoping for some help here, not sure what to do next. I'm trying to access my camera (DS-2CD2H86G2) and the browser returns a 404 message. Access Error: 404 -- Not Found Can't locate document: /index.asp IVMS connects to it fine, and my NVR is recording from it fine. In IVMS if...

Hi all, I've just upgraded my old DS-7608 E2 NVR to the newer DS-7608NXI-I2 and have realised that playback isn't working in Chrome. I believe I'm running the latest firmware V4.40.416 build 210108 (NVR_K51_H92_X_BL_ML_STD_V4.40.416_210108). Liveview, camera settings all work fine, it's just...

Hi all, I seem to be having an issue, which I assume is due to the older NVR not supporting the newer camera. I currently have a DS-7608NI-E2 and have just replaced an old turret with an Accusense DS-2CD2H86G2-IZS, the issue i'm having is that I can't seem to record the main stream, the...

Hi I've moved monitoring services and the new service required me to setup events on the cameras to use for their platform, which has led me to discover some issues I'm having with iVMS. (The previous monitoring platform I had in place used their own maching learning to discover events.) The...

Hi, I'm currently running IVMS-4200 v3.2.0.10 on Windows 10. I'm trying to add a camera as Cloud P2P by entering the serial number and verification code, on adding I get the error "Adding Failed(OpenSDK[305000])". 5/7 cameras have successfully been added, not sure why the other two are giving...

Hi, I was wondering if anyone has an issue with devices on the app not being on the website? All my cameras as far as I can tell are setup identically. Some appear and work fine on the hik connect app, others don't show at all. I tried checking the desktop website and then realised with the...

Hi, I've just started using the IVMS-4500 app on iOS but can't work out exactly where it's pulling the camera name from. In case it makes a difference my cameras are connected to a switch and not to the NVR. Any help most appreciated. Thanks

Looks like an interesting product Camect: World’s Smartest, Most Private Camera Hub Anyone know any more about it?

Hi My cameras (DS-2CD2332-I) were working perfectly until I just updated them to 5.4.5. All the settings I believe are correct to 'Notify surveillance center' however IVMS isn't recording the events. The events are working as they are sending snapshots via FTP. Any ideas most appreciated...

Hi all, Hoping someone could share some insight on what exactly the capture settings are within the schedule storage options? I'd like my cameras to essentially 'record' full time, but only save to NVR/ftp snapshots, 5s before and after event but it doesn't seem to be working how I have it...

One of my cameras (DS-2CD2332 v5.2.0 build 140721) went offline over the weekend, on looking in to the issue I've discovered that I can't connect to the camera. The camera has a static IP and is on the same subnet as my PC, on going to the camera's IP address the browser shows the usual login...

Hi My NVR (DS-7608NI-E2/8P) is running V3.0.10build 141126, and I wanted to upgrade the firmware. I've read that I need to upgrade in increments, e.g. 3.1 > 3.2 > 3.3 however I can't find any of these versions on the Hikvision Portals. Does anyone have copies of these I could use? Many thanks

Hi all, I setup my Hikvision system a few years back and now have a mix of UK and CH cameras with a UK NVR. After having lots of issues over time of running old firmware I thought I'd go through the upgrade process and get everything working correctly again. My first step was to upgrade the...