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sadp

i have 3 hilook ip ptz cameras that were working fine until a few days ago, now only one shows up as being online. sadp says all are online and i can view them all on the hilook app on my phone. any ideas?

my neighbor has a camera pointed at my house, can i shine an infrared light at it to disable the view?

that worked. still can`t figure out why i had to use another laptop to send the file. the original camera still drops out after 5 minutes even on the other laptop. i tried logging in and out of hi connect but still it drops out , the reset camera seems to be working fine. maybe time to reset it...

strange but that worked , i got the code and reset and it says it is online but i can`t view it in the main view. how do i add it to the group to view?

i tried this many times but the export file does not show up in any folder i send it to.

i need to send the xmi file of this camera but i don`t know how . can you explain how to do it? thanks

any ideas?

what i don`t understand is the why the second camera says online and encoding.that is also the only camera that i can access the settings menu. i see the first camera not the one that says encoding as you can see in this screen shot even though it has a different serial number. i am viewing the...

is there a way i can reset these cameras back to factory default?

it seems both of the active cameras are the same one

ok i will try all off the above but now i am logged onto hiconnect and the the first camera serial number E50xxxxx is working fine and recording fine.. is it possible the software is bad?

ok let me try to explain this better.when i am logged into hiconnect you can see from this screen shot that only the first 2 cameras are online, those are th only ones i am concerned about right now, the first cam i can view but it shuts off after 5 minutes, where as in the past it worked fine...

sorry i gave you the wrong info , after logging out of hiconnect i am viewing the camera that is not listed on the the page after log out but is listed in sadp

sadp screen

now i am viewing the camera the camera labeled street , which this screen says is offline, and it has been continuing recording for over 15 minutes now. wtf?

that didn`t work. i tried logging out of hiconnect and still only see original camera.

her it is

here they are. i still can`t understand why i can record with the ld player app and hilook