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Hi, this has fixed my problem. After months and months of playback not working, I can confirm, updating to NVR firmware V4.61.010 Build 220527 (from US website) has fixed it.

Hi Just wondering if anyone had any updates?

Hi, interesting you appear to have the same problem. I don't have any issues with smart events though, just daytime playback on camera firmware v5.7.1 Let me know how you go rolling the camera firmware backwards.

Hi, I'm an Australian user. The supplier told me I can use Aussie or International version firmware, so I'm using firmware from the Hikvision Australia website, and I have the latest currently on their website. Would the UK version work? I haven't been able to locate the 'international'...

I've seen this mentioned a few times, with no available solutions. I have 5x DS-2CD2387G2-LU 8 MP ColorVu cameras and NVR DS-7608NI-I2/8P. Since upgrading the firmware to the latest version, hik-connect playback on the iphone rarely works for daytime footage. Nightime playback is fine. Over a...