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Having seen your post early on, I decided not to update to 3.70 needing the call functionality. However, are you able to confirm if your NVR was recording on 5.04 + 2.2, assuming you did add it as a Access Control device? When I'm next around I will attempt to keep versions the same, try...

Has the 5.04 firmware broken recording from Hik doorbell for anyone? My KV6113-WPE1(C), on 2.2.78, is no longer recording soon after the NVR upgrade. This upgrade is ofcourse the one that allowed doorbells to be added as access control devices, so I wonder if this method is what's causing no...

@trempa92 or @kyle are you able to confirm with Hik if a firmware will be released for the A revision of DS-KD8003-IME1 to enable temporary passes? I see v3 is available for the B revision but don't know if that is the one trempa92 was referring to as there no release notes. appears v3 is also...

Ah that makes sense. Thanks for sharing

Ah that's fantastic news. Will look out for the next firmware upgrade. Incidentally how are you aware this is to be the case? I find I keep to the latest firmwares when they are available and skim read the release notes but the documents are not greatly laid out, and the English poor that I'm...

Update since I remembered this post. It appears the "authorize" option is now available in both indoor station for the hik doorbell and video intercom now. However, when I try to generate a temporary pass, I get "invalid content" error. Has anyone successfully generated and used temporary...

Thanks. Added and now the doorbell is both recording and motion detection options are available. One thing to be aware, by default, all channels on the NVR are set to POE so when you add the device as an "access control device" it won't be added automatically as a "video device". I had to go...

Great to see a release with a fix. Just about to update myself. To confirm, the intercom needs to be added as an access device for motion detection, but to have it record the video the NVR, it still needs to be added as a video device correct? And is it still added as a "manual" device using...

I thought as much. Will have to wait till I am there. Thanks

Can anyone tell me if it is possible to update an NVR admin login details remotely, where you cannot access the web ui? i.e. either through hik-connect online account, or hik-connect app, or via ivms? I can see the device in ivms (added through Cloud P2P), but I cannot see an option. Under...

We've had a DS-KD8003-IME1 gate intercom and it always puzzled why hik wouldn't add temporary pin option to allow for deliveries and the like. I just noticed in the HikConnect app that our DS-KV6113-WPE1 doorbell does have a temporary pin option now. What gives? Why one device and not the...

Sometimes I want to shake the hands with the Head of Hardware at Hikvision, and strangle the Head of Software. Better yet, let me lead software development for them. It's such basic functionality, and everything is already implemented, but their logic is mystifying at times. i.e. DND is...

Bump if anyone knows. Door station is waking up the kids :/

New Hikvision doorbell (ds-kv6113-wpe1(c)) and indoor station (ds-kh6320-wte1) setup and calls working. I cannot figure out how to stop the indoor station from ringing in the evening BUT still ring HikConnect app. I tried setting DND on the indoor station on a schedule, set to 'all' devices...

I tell porkies. I just went to go double check the cameras and while they are same manufacture and product line, they're slightly different models so have different firmware. The one that stopped working did have a firmware update last month, but I did not notice hikConnect notifications had...

Hey Phil, I read that observation on a similar post so did check. These cameras only support h.264

I have a 3rd party ONVIF camera that has motion detection capabilities. It's successfully added to an NVR channel, and all functionality works. Within the camera app, I have motion detection enabled, and in my NVR (DS-7608NI-I2/8P) I can select "Basic Event" > "Motion". However, even though on...

Yes both keypads do work. Been using it like this for some time. I've yet to try inserting a TF card in to the indoor station, because it's connected to hikConnect and still image are retained for 30 days (not video). I'll try a TF card to see if it then saves a video clip. Odd that you lose...

I have both 8350 and 6320. The 8350 is the one linked to the account. The issue has been happening on and off. Will monitor next few days. If no other HikConnect issues reported, must on my side.

Anyone having issues viewing video from video intercom (DS-KD8003-IME1 in my case) from HikConnect? My Android phone rings (latest version of HikConnect), but there is no video image. I can press the open door button but no matter how long I wait, no image loads. Either on wifi or mobile data...